Legal notice

Effective Date: July 27, 2026

This Legal Notice ("Notice") governs the use of the Nova Flow website, including all products, services, content, communications, and transactions conducted through the website. By accessing or using the Nova Flow website, you acknowledge that you have read, understood, and agreed to the terms contained in this Legal Notice.

Nova Flow ("Nova Flow," "Company," "we," "our," or "us") operates as an international e-commerce business based in Namibia and serves customers globally through its online storefront.

1. Business Information

The Nova Flow website is owned and operated by Nova Flow.

Official business information:

  • Business Name: Nova Flow

  • Country of Operation: Namibia

  • Email Address: info@novaflow.cc

  • Business Hours:

    • Monday–Friday

    • 9:00 AM–5:00 PM (CAT)

Nova Flow reserves the right to update business information at any time without prior notice.

2. Website Ownership

Unless otherwise stated, all content available on the Nova Flow website is owned by Nova Flow or used under appropriate license.

This includes, but is not limited to:

  • Company logos

  • Website designs

  • Product descriptions

  • Images

  • Videos

  • Text

  • Icons

  • Graphics

  • Marketing materials

  • Layouts

  • Branding assets

All rights not expressly granted herein are reserved by Nova Flow.

3. Copyright Notice

All materials displayed on the Nova Flow website are protected under applicable copyright laws and international intellectual property treaties.

No portion of the Nova Flow website may be:

  • Copied

  • Reproduced

  • Modified

  • Distributed

  • Published

  • Sold

  • Licensed

  • Exploited commercially

without prior written permission from Nova Flow.

Limited permission is granted to customers to access and use the website solely for personal, non-commercial purposes.

4. Trademark Notice

"Nova Flow," including associated logos, slogans, and branding elements, may constitute trademarks, service marks, or trade dress belonging to Nova Flow.

Unauthorized use of Nova Flow trademarks is strictly prohibited.

Nothing contained within this website shall be interpreted as granting any license or right to use Nova Flow trademarks without prior written authorization.

5. Website Content Disclaimer

Nova Flow makes reasonable efforts to ensure that information presented on this website is accurate, current, and complete.

However, we do not warrant or guarantee:

  • Accuracy

  • Completeness

  • Reliability

  • Availability

  • Suitability

  • Timeliness

Website content is provided on an "as is" and "as available" basis.

Customers acknowledge that occasional errors, omissions, or inaccuracies may occur.

Nova Flow reserves the right to correct errors without prior notice.

6. Product Disclaimer

Products sold by Nova Flow are intended for general consumer use unless otherwise specified.

Nova Flow does not make medical, legal, or financial representations regarding products sold through the website.

Customers should not interpret:

  • Product descriptions

  • Marketing materials

  • Testimonials

  • Reviews

  • Blog content

as professional advice.

Customers are encouraged to consult qualified professionals where appropriate.

7. Third-Party Services

Nova Flow relies on various third-party providers to conduct its business.

These providers may include:

  • Shopify

  • Payment processors

  • Shipping carriers

  • TeamDrop

  • Analytics providers

  • Marketing platforms

  • Fraud prevention services

Nova Flow is not responsible for interruptions, failures, or inaccuracies caused by third-party providers.

Use of third-party services may also be subject to separate terms and privacy policies.

8. External Links

The Nova Flow website may contain links to external websites.

Nova Flow does not:

  • Endorse third-party websites.

  • Guarantee third-party content.

  • Assume responsibility for third-party practices.

  • Control external websites.

Customers access external websites at their own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Nova Flow shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Incidental damages

  • Loss of profits

  • Loss of business opportunities

  • Website interruptions

  • Carrier delays

  • Third-party failures

  • Data loss

Nova Flow's maximum liability shall not exceed the amount paid by the customer for the applicable order.

10. Force Majeure

Nova Flow shall not be liable for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Pandemics

  • Government actions

  • Labor disputes

  • Transportation disruptions

  • Internet outages

  • Acts of war

In such circumstances, Nova Flow will make reasonable efforts to resume normal operations as soon as practicable.

11. Governing Law

This Legal Notice and all matters arising from the use of the Nova Flow website shall be governed by and construed in accordance with the laws of the Republic of Namibia.

Any disputes arising under this Legal Notice shall be subject to the jurisdiction of the competent courts of Namibia unless otherwise required by applicable law.

12. Changes to This Legal Notice

Nova Flow reserves the right to update or modify this Legal Notice at any time.

Updates may occur due to:

  • Legal developments

  • Business requirements

  • Operational improvements

  • Regulatory changes

Customers are encouraged to review this page periodically.

Continued use of the Nova Flow website following publication of updates constitutes acceptance of the revised Legal Notice.

13. Severability

If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

This Legal Notice, together with Nova Flow's:

  • Privacy Policy

  • Terms of Service

  • Return & Refund Policy

  • Shipping Policy

constitutes the entire agreement between Nova Flow and users of the website regarding the use of our services.

15. Contact Information

For legal, compliance, or intellectual property inquiries, please contact:

Nova Flow

Email: info@novaflow.cc

Business Hours:

  • Monday–Friday

  • 9:00 AM–5:00 PM (CAT)

Country of Operation:

  • Namibia

16. Final Statement

Nova Flow appreciates the trust placed in our brand and is committed to maintaining a transparent, secure, and professional online shopping environment.

By continuing to use this website, you acknowledge that you have read, understood, and agreed to the terms contained in this Legal Notice.

© 2026 Nova Flow. All Rights Reserved.